Customer ProtectionRETURNS &
RETURNS &
REFUNDS.
Not happy with your purchase? No problem. We provide a straightforward return process to ensure your peace of mind when shopping with us.
14-DAY RETURN POLICY
You have 14 days from the date of delivery to return any item that is in its original, unopened packaging. For defective products, you have up to 30 days to report the issue.
Unopened Package
Original Invoice
Full Accessories
How to return
01
Contact Us
Call our support or send an email with your order number.
02
Verification
Our team will verify the request within 24 hours.
03
Pick-up
A courier will arrive to pick up the item from your door.
Non-Returnable Items
- Items with broken security seals
- Personal hygiene products
- Software or digital licenses
- Products with physical damage
- Missing original accessories
- Items without original invoice
Refund Process
Once we receive and inspect the returned item, we will process your refund via the original payment method.
Credit Card
5-10 Business Days
Digital Wallets
24-48 Hours
Still have questions about returns?
View Returns FAQ